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Getting Started

Account Access
Requesting a Demo & Account Activation
Initial Account Setup

Platform Basics

Platform Overview
Dashboard
Daily Statistics

Inspections

Inspection Overview
Managing Inspections
Inspection Answering Process
Inspection Reports

Scheduled Inspections

Inspection Scheduling
Scheduling Configuration
Schedule Settings
- Grace Period Configuration
- Notifications for Scheduled Inspections

Tasks

Task Overview
- Understanding Inspection Tasks
- Task Statuses Explained
Managing Tasks

Actions

Actions Overview
- Understanding Actions
- Action Lifecycle
Managing Actions
Action Configuration
Automatic Action Creation
Action Requirements

Templates & Resources

Public Template Library
Inspection Templates
Designing Templates
Question Types
Question Configuration
Score Configuration
Custom Lists
Score Priorities

Reports & Analytics

Quality Trend Report
Inspection Metrics Report
Location Metrics
Location Performance Report
Equipment Performance Report
Inspector Performance Report
Failed Questions Report
Item Responses Report
Actions Metrics Report

Broadcast & Communication

Broadcast Overview
- Understanding Broadcasts
- Broadcast Workflow
Using Broadcasts
Managing Broadcasts

Violations

Understanding Violations
Creating a Violation
Managing Violations
Downloading Violation Reports
Managing Violation Penalties

Client Reviews

Understanding Client Reviews
Generating Review QR Codes
Location-Specific Review QR Codes
Viewing Customer Reviews

IoT & Live Monitoring

Device Setup
Monitoring Devices
Alert Configuration
- Configuring Alert Rules
- Monitoring Alerts

Settings & Administration

Company Settings
Zones
- Creating Zones
- Managing Zones
Locations
Equipment
- Adding Equipment
- Managing Equipment
Users
- Adding Users
- Managing Users
Roles
- Creating Roles
- Configuring Permissions

Mobile App

Mobile App Overview
- Installing the Mobile App
- Logging in to the Mobile App
Mobile Dashboard
- Viewing Dashboard Metrics
Mobile Inspections
Mobile Tasks
- Viewing Assigned Tasks
- Completing Tasks
Mobile Actions
- Managing Actions
- Uploading Media

Alerts & Notifications

Notification Types
Inspection Notifications
Action Notifications
Broadcast Notifications
Device Alerts

Troubleshooting

Unable to Log In
Inspection Not Saving
Media Upload Issues
Mobile Sync Issues
Device Connectivity Issues

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Home
Help Center
Settings & Administration
Zones

Zones

Organize locations into zones for simplified reporting and access control.

Creating Zones
Managing Zones

Smarter inspections and compliance, built to keep your business safe and efficient

Hisham Ibn Abd Al Malek, Almorsalat, Riyadh 11636, Saudi Arabia

1800 Laminar Creek RoadCedar Park, TX 78613, USA

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