Setting Watchers
Setting watchers in uAuditor allows administrators to automatically include selected users as observers when corrective actions are created from inspection failures. Watchers receive visibility into action progress without being responsible for completing the task.
This ensures supervisors, quality managers, or stakeholders remain informed about corrective workflows across locations.
What Are Watchers?
Watchers are users who can monitor an action without being assigned to resolve it.
Watchers can:
- view action details
- receive updates on status changes
- review attached evidence
- follow corrective progress
- participate in comments or discussions
They help maintain transparency across corrective processes.
How Watchers Work in Automatic Actions
When watchers are configured for automatic action creation:
- an inspection item fails
- the system creates a corrective action automatically
- configured watchers are added to the action
- watchers receive visibility into the action lifecycle
- watchers can track completion progress
This ensures key stakeholders stay informed without manual involvement.
Why Configure Default Watchers
Setting default watchers helps organizations:
- improve oversight of corrective actions
- keep supervisors informed automatically
- strengthen accountability across teams
- support compliance monitoring
- reduce the need for manual follow-ups
Watchers are especially useful in multi-location environments where centralized monitoring is required.
Who Should Be Added as Watchers
Typical watcher roles include:
- quality managers
- operations supervisors
- location managers
- compliance officers
- maintenance coordinators
Adding the right watchers improves visibility without overloading operational users.
How to Configure Watchers for Automatic Actions
To configure watchers:
- Open the Actions module
- Go to Action Configuration
- Navigate to Automatic Action Creation Settings
- Locate Watchers
- Select users to be added automatically
- Save the configuration
Selected watchers will be added to newly generated automatic actions.
What Happens After Watchers Are Added
Once watchers are configured:
- they receive visibility when actions are created
- they can monitor updates and progress
- they can review supporting evidence
- they may receive notifications depending on notification settings
- they remain observers unless manually assigned as assignees
This supports structured monitoring without changing task ownership.
Best Practices for Setting Watchers
To configure watchers effectively:
- include supervisors responsible for verification
- avoid adding unnecessary users
- align watchers with reporting structures
- review watcher lists periodically
- combine watcher settings with notification configuration
Proper watcher configuration ensures corrective actions remain visible to the right stakeholders while maintaining clear responsibility for resolution.
