Logging in to the Mobile App

The uAuditor mobile app allows users to access inspections, tasks, actions, and reports directly from their mobile devices. Logging in requires your company identifier, email address, and password, which are provided during account setup 📱

Once logged in, users can begin performing inspections and managing operational activities immediately.

Information Required to Log In

To access the mobile app, users must enter:

• company identifier
• email address
• password

These credentials are shared by your organization’s administrator during onboarding.

Steps to Log in to the Mobile App

To log in:

1. Open the uAuditor mobile app
2. Enter your company identifier
3. Enter your email address
4. Enter your password
5. Tap Login

After successful authentication, the dashboard loads based on your assigned role and permissions.

If You Forget Your Password

If you cannot remember your password:

1. Tap Forgot Password
2. Enter your company identifier
3. Enter your email address
4. Check your email for the verification code
5. Enter the code and create a new password

The verification code remains valid for 60 minutes.

If You Forget Your Company Identifier

If you do not remember your company identifier:

1. Tap Forgot Company
2. Enter your email address
3. Check your email for your company identifier(s)
4. Use the correct identifier to log in

This helps users working with multiple organizations.

Troubleshooting Login Issues

If login fails:

• confirm your company identifier is correct
• verify your email spelling
• check password accuracy
• ensure internet connectivity
• contact your administrator if access is restricted

Resolving these issues typically restores access quickly.

Example Use Case

Example scenario:

A field inspector opens the uAuditor mobile app before starting a site visit.

They:

• enter their company identifier
• log in using their assigned credentials
• access scheduled inspections
• begin capturing evidence immediately

This enables efficient inspection workflows from the field.

Best Practices for Mobile Login

For secure and reliable access:

• keep your credentials private
• avoid sharing login information
• update your password regularly if required
• ensure notifications are enabled
• stay signed in on trusted devices only

Logging in to the uAuditor mobile app allows users to perform inspections, complete tasks, and manage actions efficiently from any location.